Terms of Use & Conditions

Introduction

Welcome to OTLEN, Inc. ("OTLEN," "we," "us," or "our"). These Terms of Use & Conditions ("Terms") establish the legal framework governing your access to and use of our website at www.otlen.com (the "Site"), including all related content, services, and information.

By accessing, browsing, or otherwise using this Site, you, on behalf of yourself and any entity you represent, acknowledge that you have read, fully understood, and agree to be bound by this binding legal agreement. These terms of use are a prerequisite for accessing our digital platforms. If you do not agree with these Conditions, you are respectfully instructed to cease all access and use of the Site.

1. Description of Service

OTLEN provides a sophisticated, AI-powered Revenue Cycle Management (RCM) and Revenue Operations (RevOps) technology platform designed for the healthcare and biotechnology sectors. The Site is intended to provide enterprise-level business leaders with comprehensive information about our company, our intelligent SaaS platform, and our professional services (the "Service"). The content provided herein is for informational purposes only and does not constitute professional, financial, or legal advice. Adherence to these conditions is essential for all users.

2. License to Use the Site

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for internal business evaluation purposes. This license is contingent upon your adherence to the specific terms of use outlined in this document.

3. Acceptable Use and Prohibited Conduct

Your use of the Site is strictly conditioned on your compliance with the following rules and conditions:

• You agree to use the Site exclusively for lawful purposes and in full compliance with all applicable federal, state, and local laws.
• You agree not to engage in any conduct that could disable, overburden, damage, or impair the Site, nor interfere with any other party's use and enjoyment of it. These conditions are in place to ensure a stable and secure experience for all users.
• You agree not to employ any robot, spider, or other automated device to access the Site for any purpose, including monitoring or copying its material, without our express prior written consent.
• You agree not to attempt to gain unauthorized access to, interfere with, or disrupt any part of the Site, the server on which it is stored, or any server, computer, or database connected to our network.
• You agree not to decompile, reverse engineer, or otherwise attempt to discover the source code of the Site or any component of the Service. Compliance with these terms of use is mandatory.

4. Intellectual Property Rights

The Site and its entire contents, features, and functionality—including all information, software, text, displays, images, video, audio, and the design and arrangement thereof—are the exclusive property of OTLEN, its licensors, or other providers of such material. These assets are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. This agreement does not grant you any rights to use our company name, logo, or trademarks without our express prior written permission, and these conditions of intellectual property respect are paramount.

5. Confidentiality

You acknowledge that through your use of the Site, you may gain access to OTLEN’s confidential information, including, but not limited to, details about our proprietary technology, business strategies, and client case studies ("Confidential Information"). You agree not to disclose, use, or otherwise exploit any confidential information for any purpose other than your internal evaluation of our services, as stipulated in these terms of use.

6. User Feedback

Should you provide any suggestions, comments, or other feedback to us ("Feedback"), you hereby grant OTLEN a worldwide, perpetual, royalty-free, and irrevocable license to use, reproduce, modify, and incorporate such Feedback into our business and services without any compensation or attribution to you. This is one of the conditions for submitting feedback.

7. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by OTLEN. We are not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that OTLEN shall not be held responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of any such content or services. Your use of third-party sites is subject to their own terms of use.

8. Disclaimer of Warranties

THE SITE AND THE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, OTLEN DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER OTLEN NOR ANY PERSON ASSOCIATED WITH OTLEN MAKES ANY WARRANTY OR REPRESENTATION REGARDING THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, OR ACCURACY OF THE SITE. THESE CONDITIONS ARE FUNDAMENTAL TO YOUR USE OF OUR SITE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL OTLEN, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE. THIS INCLUDES ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF DATA, OR LOSS OF GOODWILL, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. YOUR AGREEMENT TO THESE TERMS OF USE INCLUDES THIS LIMITATION.

10. Indemnification

You agree to defend, indemnify, and hold harmless OTLEN, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

11. Governing Law and Jurisdiction

All matters relating to the Site and these Terms shall be governed by and construed in accordance with the internal laws of the State of Delaware, without giving effect to any choice of law provision. Any legal suit, action, or proceeding arising out of these terms of use or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware.

12. Termination

We reserve the right to terminate or suspend your access to all or part of the Site, without notice, for any violation of these Terms. Upon termination, your right to use the Site under these conditions will immediately cease.

13. General Provisions

Entire Agreement: These Terms of Use & Conditions, together with our Privacy Policy, constitute the sole and entire agreement between you and OTLEN regarding the Site and supersede all prior understandings and agreements.

Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be modified to the extent necessary to be enforceable, and the remaining provisions shall continue in full force and effect.

Waiver: No waiver by OTLEN of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition.

14. Changes to the Terms

We reserve the right to revise and update these Terms of Use & Conditions at our sole discretion. All changes are effective immediately upon posting. Your continued use of the Site following the posting of revised Terms signifies your acceptance of and agreement to the changes.

15. Contact Information

For any questions or comments about these Terms of Use & Conditions, please contact us through the contact form on our Site or at the address provided below.